Hawaiian Telcom accelerates fiber upgrades after recent storms

HONOLULU (HawaiiNewsNow) – Hawaiian Telcom is accelerating upgrades from its copper network to fiber following recent severe weather across the islands.

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The company said the move is aimed at restoring service faster while connecting customers to a more reliable and resilient network.

Hawaiian Telcom said it will perform fiber upgrades at no cost for customers when service is available in their area.

“The recent storms have reinforced the importance of investing in modern, resilient infrastructure that helps keep our communities connected,” said Jason Thune, vice president of fiber strategy and deployment for Hawaiian Telcom.

The company said fiber-optic service offers faster speeds, greater reliability, more bandwidth and lower latency than traditional copper networks.

It can also continue operating through many commercial power outages when connected to a backup power source.

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Hawaiian Telcom said nearly 90% of Hawaii residents can currently access its fiber broadband service.

The company continues to expand its statewide fiber network while retiring portions of its older copper infrastructure.

For customers whose service was impacted by recent storms, Hawaiian Telcom said it may recommend or require an immediate fiber upgrade if service is already available at their location.

Customers can check fiber availability and learn more about the upgrade process through Hawaiian Telcom’s website.

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